This Privacy Policy explains how Nexorax Digital collects, uses, and protects your personal information. We are committed to full transparency and compliance with GDPR and CCPA.

1. Introduction

Nexorax Digital (“we”, “our”, “us”) is a professional digital marketing agency headquartered in Lahore, Pakistan, serving clients globally — including across the United States, United Kingdom, and international markets. We respect your privacy and are fully committed to protecting your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA).

By accessing our website (https://nexoraxdigital.com) or engaging our services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

• Full name and business name
• Email address
• Phone number (including WhatsApp)
• Business details, website URL, and social media handles
• Payment-related details (processed via secure third-party systems)
• Communications and project requirements you share with us

2.2 Automatically Collected Information

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent, and referring URLs
• Cookies, pixel tags, and device usage data

3. How We Use Your Information

• Provide and manage our digital marketing services (SEO, SMM, Paid Ads, Web Development, Branding)
• Communicate with clients regarding projects, updates, and strategy
• Manage and optimize advertising campaigns on Google and Meta on your behalf
• Process payments and issue invoices
• Improve website performance and user experience
• Send service updates and promotional communications (with your consent)
• Comply with legal obligations and enforce our agreements

4. Cookies & Tracking Technologies

We use cookies and industry-standard tracking tools to analyze website traffic and deliver effective advertising campaigns. These include:

• Google Analytics 4 (GA4): Aggregated website traffic and behavioral analytics
• Meta Pixel (Facebook/Instagram): Ad targeting and conversion measurement
• Google Ads Conversion Tracking: Ad campaign performance measurement

You may disable cookies at any time through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

5. Data Sharing & Disclosure

We do NOT sell, rent, or trade your personal information to any third party for their own marketing purposes.

We only share your data in the following limited circumstances:

• Trusted Service Providers: Vendors bound by confidentiality obligations who assist in delivering our services (e.g., hosting, payment processing, project management tools)
• Advertising Platforms: Google Ads and Meta Ads to run and optimize campaigns on your behalf (with your authorization)
• Legal Authorities: When required by applicable law, court order, or to protect the rights and safety of our business or clients

6. Data Security

We implement commercially reasonable technical and organizational security measures to protect your personal information, including SSL/TLS encryption, access controls, and secure storage systems. However, no method of transmission over the Internet is 100% secure. We encourage you to exercise caution when sharing sensitive information online.

7. Your Rights

Depending on your location, you have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Correct: Request correction of inaccurate or incomplete information
• Right to Delete: Request deletion of your personal data (subject to legal retention obligations)
• Right to Opt-Out: Unsubscribe from marketing communications at any time
• Right to Object: Object to processing based on legitimate interests (GDPR)
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights (CCPA)

To exercise any of these rights, please contact us using the details in Section 8 below.

8. Contact Us — Privacy Inquiries

We aim to respond to all privacy-related inquiries within 30 days.